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🚨 Cancellation Policy for Casablanca SoCal Escape Rentals

Our cancellation policy is designed to be fair to both our guests and our property owners. Please read the specific terms below for your booking to understand the refund schedule.

All cancellations must be received in writing (via email) by 11:59 PM (PST) on the deadlines listed below to qualify for a refund.

Standard Cancellation Policy

This policy applies to most bookings. Refer to your booking confirmation for any specific seasonal or custom terms that may apply.

Time Before Check-inRefund Issued

60 Days or More100% Refund of the total booking amount.

30 – 59 Days50% Refund of the total booking amount.

Less than 30 DaysNo Refund will be issued.

No-Shows or Early DepartureNo Refund will be issued.

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Important: Travel Insurance Recommendation

We understand that unexpected events can occur, including illness, flight disruptions, or mandatory travel restrictions.

Our cancellation policy is firm, regardless of the reason for cancellation. We highly recommend that all guests purchase Travel Insurance immediately after booking. Travel insurance can protect your financial investment and cover costs for unforeseen cancellations, medical emergencies, and travel delays that are not covered by our policy.

South San Diego Beach Rental Notice

For guests booking our beautiful South San Diego beachfront properties, please note that local beach water quality conditions can occasionally fluctuate due to environmental factors.

We do not offer refunds outside of the terms above due to weather or temporary beach advisories/closures.

We strongly encourage you to check the beach water quality status before booking and periodically before your arrival.

  • San Diego County Beach Water Quality Updates: You can check the current status of all San Diego beaches (including closures and advisories) by visiting the County of San Diego Beach Water Quality website or the SD Beach Info site (often found at sdbeachinfo.com).

Disclaimer: Casablanca SoCal Escape Rentals acts as a rental management company. We are not responsible for natural events, local water quality issues, or government mandates that occur during or before your stay. Your payment confirms acceptance of this cancellation policy.

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