♿ Accessibility Statement for Casablanca Rentals, dba The SoCal Escape

Casablanca SoCal Escape Rentals is committed to providing an accessible experience for all our guests, both online and during their stay. We strive to be transparent about the features and limitations of our properties so every traveler can make an informed decision.

1. Website Accessibility Commitment
We are dedicated to ensuring our website, www.thesocalescape.com, is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which provides standards for making web content accessible for people with various disabilities.
Our ongoing efforts to improve website accessibility include:

• Alt Text: Providing descriptive text alternatives for all meaningful images, including property and amenity photos.

• Keyboard Navigation: Ensuring full functionality and navigation can be achieved using only a keyboard.

• Color Contrast: Maintaining high contrast ratios between text and background colors for optimal readability.

• Clarity: Using clear, readable fonts and simple, structured content.
   

2. Physical Property Accessibility
We offer a diverse portfolio of rentals, from luxury cabins in Big Bear to beachfront condos in San Diego. We are committed to providing honest, detailed information about the physical accessibility of each property.

Important Note Regarding Wheelchair Accessibility:
Please be aware that many of our properties, particularly the beachfront condos in San Diego, are NOT fully wheelchair accessible and may contain unavoidable physical barriers such as steps, narrow doorways, and multi-level floor plans. Due to the age and nature of these structures, making them fully ADA-compliant may not be readily achievable.
To assist you in making your choice, we provide the following:

• Detailed Descriptions: Every property listing explicitly details known physical limitations, such as the presence of stairs, doorway widths, and any steps required to enter the property or access certain rooms/amenities (e.g., the hot tub).

• Accessible Features: Where a property does include accessible features (e.g., step-free entry, grab bars, first-floor bedrooms), those features are clearly listed and often accompanied by photos.

• Service Animals: We welcome guests who require the assistance of a trained service animal in all our properties, in accordance with applicable laws.
   

3. Feedback and Assistance
We are continually working to improve both the accessibility of our website and the transparency of our property information.
If you encounter any difficulty accessing information on our website, or if you have specific accessibility questions about a rental property, please contact us immediately. We are committed to providing the information you need and exploring any reasonable accommodations we can make.
Contact Us:

• Email: info@thesocalescape.com

We welcome all guests and appreciate your communication, which helps us provide a better experience for everyone seeking a SoCal Escape.